Shipping policy

Shipping Policy

Welcome to Treviyaa!
We aim to provide you with a smooth and reliable delivery experience. Please review our shipping policy below before placing your order.

1. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Time

Delivery times may vary depending on your location:

• Metro Cities: 3–5 business days

• Other Locations: 5–8 business days

• Remote Areas: 7–10 business days

Once your order has been shipped, you will receive an email or SMS with tracking details.

3. Shipping Charges

We offer free shipping on all prepaid orders above ₹999.
For orders below ₹999 or Cash on Delivery (COD) orders, a small shipping or COD fee may apply, which will be displayed at checkout.

4. Order Tracking

You can track your order using the tracking link sent to your email or SMS once your order is dispatched.
If you face any issues tracking your order, feel free to contact us at support@treviyaa.com.

5. Delivery Delays

We always try to ensure timely delivery, but delays may occur due to weather conditions, courier issues, or unforeseen circumstances.
Treviyaa will not be responsible for delays caused by the courier or logistics partners once the order is dispatched.

6. Contact Us

For any shipping-related questions or support, please contact:
📧 Email: support@treviyaa.com
🏢 Address: Indore, Madhya Pradesh